+63 (02) 892 0274

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Rental Locations

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NAIA Terminal 1

NAIA Terminal 1, Parañaque, Metro Manila, Philippines

Arrivals Area, NAIA Terminal 1, Parañaque City, Metro Manila

1. Hertz is located at the left side of the Airport.
2. Upon existing the Arrival area. You need to cross the street and turn left towards the Car Rental lounge.
3. Don't go beyond the Main arrival area.
4. Please approach the counter where in our agent is waiting to assist you for your reserved vehicle.

NAIA Terminal 2

NAIA Terminal 2, Pasay, Metro Manila, Philippines

Arrivals Area, NAIA Terminal 2, Parañaque City, Metro Manila

1. Hertz is located at the middle of the Arrival area in Terminal 2.
2. Upon exiting the Arrival area, you should turn left and proceed to the Hotel lounge wherein the Hertz counter is located.
3. Please approach the counter where in our agent is waiting to assist you for your reserved vehicle.

NAIA Terminal 3

NAIA Terminal 3 Departure Area Ramp, Pasay, Metro Manila, Philippines

Arrivals Area, NAIA Terminal 3, Parañaque City, Metro Manila

1. Hertz is located at the right side of the Arrival area in Terminal 3.
2. Upon exiting the Arrival area lobby, you should cross the street and turn right towards inner Bay 9, besides Burger King.
3. Please approach the counter where in our agent is waiting to assist you for your reserved vehicle.

Cebu International Airport

Cebu International Convention Center, Mandaue City, Cebu, Philippines

Arrivals Area, Terminal 1, Mactan-Cebu International Airport, Lapu-Lapu Airport Rd, Lapu-Lapu City, 6016 Cebu

Makati Central Business District

Somerset Olympia Makati

Lower Ground Floor, Somerset Olympia Building, Makati Avenue corner Sto. Tomas Street, Makati City

Davao Downtown

Lanang Business Park, Buhangin, Davao City, Davao del Sur, Philippines

Ground Floor, Lanang Business Park, JP Laurel Avenue, Brgy. Buhangin, Davao City, Davao Del Sur

Mactan Cebu

Mactan Seaport Village, Punta Engaño Road, Lapu-Lapu City, Cebu, Philippines

Second Floor, Mactan Seaport Village, Punta Engaño Road, Mactan, Cebu

Clark Freeport Zone

88 Jose Abad Santos Ave, Clark Freeport, Angeles, 2023 Pampanga, Philippines

Lot 1, Lot 2, 5414, J. Abad Santos Avenue corner E. Quirino, Clark Freeport Zone, Angeles City 2009 Pampanga

Puerto Princesa

Canvas Boutique Hotel, North Highway, Barangay San Miguel, Puerto Princesa, Palawan, Philippines

Opening Soon.

Frequently Asked Questions

  • 1. What are your car rental terms and conditions?

    You may read the Hertz Car Rental Terms and Conditions below. HERTZ RENTAL TERMS AND CONDITIONS

  • 2. It's my first time to drive/rent-a-car in the Philippines. What do I need to know?

    We have made a comprehensive guide about driving in the Philippines. Click the link below.
    A COMPREHENSIVE GUIDE TO DRIVING IN THE PHILIPPINES

  • 3. What do I expect when renting a car in the Philippines?

    Please refer to the link below for detailed information regarding renting a car in the Philippines.
    RENTING A CAR IN THE PHILIPPINES: Hows and What to Expect

  • 4. I have a booking for Hertz. What do I do when I arrive at the location?

    Upon arrival on our location, kindly approach our agent at the counter and show your confirmation number. Please allow our agent some time to verify your confirmation number. Once confirmed, our agent will ask you to settle the payment. After settlement, our agent shall assist you to the vehicle.

  • 5. Where will I meet your driver at the airport?

    For rentals for the airport, please proceed to our counters located at the arrival area. Please check our airport maps through the tab above.

  • 6. What happens if I cannot find my driver?

    For chauffeur-drive services arriving from the airport, kindly proceed to our airport counters. For other chauffeur services, a confirmation shall be emailed to you with the car and driver details 24 hours before your pickup time.

  • 7. What if the flight is delayed or early?

    Hertz Philippines implements a 2-hour grace period. If you are coming from a flight, please send in your flight details so to avoid cancellation of your booking. The 2-hour grace period shall start from flight arrival time.

  • 8. We have children travelling with us, can you provide child/infant seats?

    Yes, we have a child or infant seat for PHP500 per day.

  • 9.Can I pay the driver cash?

    Yes, cash payments can be paid to the driver for chauffeur-driven services.

  • 10. Can I pay by credit card?

    Yes, credit card payments are available online or you can pay via credit card through our counters.

  • 11. I have completed a booking form, will I receive an email confirmation?

    Yes, you shall receive an email confirmation for all bookings.

  • 12. Can I make a booking on the phone?

    Only bookings with complex itineraries or for On Request cars shall be made via phone.

  • 13. How early do I need to book my car?

    We suggest to book a car 7 days before your arrival date to ensure availability but bookings can be made up to 24 hours before pickup date.

  • 14. Can I cancel my booking on the phone?

    You may cancel your booking through this website.

  • 15. If I have paid by credit card and cancel my booking, will I get a refund?

    Yes, credit card payments can be refunded but is subject to our cancellation policies.

  • 16. What is included in the price?

    For self drive, our prices are for the vehicle rental only. For chauffeur-driven services, prices are inclusive of fuel, and exclusive of toll fees, parking fees, and a personal accident insurance.

  • 17. Do you have toll-free service phone from overseas?

    We currently do nothave a toll-free service phone from overseas.

  • 18. Is an international driver’s license mandatory?

    The Philippine Law allows a driver’s license from the customer’s home country for up to 90 days upon arrival to the Philippines. For driver’s licenses not written in English, kindly provide for an English translation.

  • 19. Can I take my rental car on a ferry?

    Yes, you can take rental car on a ferry but marine insurance should be purchased. Without marine insurance, the renter will be liable of any water damage or any damage to the vehicle due to transporting via ferry.

  • 20.Are car rentals affected by number coding in Manila?

    Yes, car rentals are also subject to number coding but Hertz provides a replacement vehicle if your assigned vehicle will be affected by the number coding. You may pickup the vehicle at our counter in Somerset Olympia Makati or arrange for delivery of the vehicle (subject to delivery charge).

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Metro Manila Office

G/F Somerset Olympia Building, Makati Avenue corner
Sto Tomas St., Makati City

Phone: +63 (02) 892 0274

Mon – Fri: 08:00AM – 08:00PM
Saturday: 09:00AM – 07:00PM
Sunday: Closed

Ninoy Aquino International Airport

NAIA Terminal 1 - 3, Pasay City 1300 Metro Manila

Phone: +63(945)2996112

Mon – Sun: 06:00AM – 12:00AM

Clark Pampanga Office

Lot 1, Lot 2 J. Abad Santos Avenue corner
East Quirino, Clark Freeport Zone, Clark, Pampanga

Phone: +63 949 1233 325

Mon – Sat: 09:00AM – 05:00PM Sunday: Closed

Cebu Office

Cebu Autoplex Bldg., Ouano Avenue, North Reclamation, Mandaue City, 6014 Cebu

Phone: +63 999 678 4330

Mon – Sat: 08:00AM – 05:00PM Sunday: Closed

Mactan - Cebu International Airport

Lapu-lapu Airport Road, Brgy. Ibo, Lapu-Lapu City 6016 Cebu

Phone: +63(999)6784330

Mon – Sun: 06:00AM – 10:00PM

Davao City Office

G/F Lanang Business Park, JP Laurel Avenue, Davao City, Davao Del Sur

Phone: (082) 293 2068 / +63935 516 0043

Mon – Sat: 08:00AM – 05:00PM Sunday: Closed

Davao International Airport

Francisco Bangoy International Airport, Daang Maharlika Highway, Buhangin, Brgy. Sasa, Davao City 8000 Davao Del Sur

Phone: +63(935)5160043

Mon – Sun: 06:00AM – 10:00PM